Privacy Policy

Last Modified: April 4, 2026

This Privacy Policy describes how AliceVital (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below we describe what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately, maintain security, and perform analytics to improve performance and user experience.
  • Source of collection: collected automatically through cookies, log files, pixels, tags, or similar technologies when you access the Site.
  • Disclosure for a business purpose: shared with service providers strictly necessary to operate, secure, and analyze the Site.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (processed securely by third-party payment providers), email address, and phone number.
  • Purpose of collection: to fulfill orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, screen transactions for fraud or risk, and—when consistent with your preferences—provide information related to our products or services.
  • Source of collection: collected directly from you.
  • Disclosure for a business purpose: shared with payment processors, logistics partners, and external service providers required to complete and deliver your order.

Customer Support Information

  • Examples of Personal Information collected: name, email address, shipping or billing details, and phone number.
  • Purpose of collection: to provide customer support and resolve inquiries.
  • Source of collection: collected directly from you.

Sharing Personal Information

We share your Personal Information with third-party service providers that assist us in operating the Site and fulfilling our contractual obligations to you. This may include payment processing, order fulfillment, logistics, website hosting, analytics, security, and fraud prevention.

We may also disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Using Personal Information

We use your Personal Information to provide and operate our services, including offering products for sale, processing payments, fulfilling and shipping orders, and keeping you informed about products, services, and offers.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases pursuant to the General Data Protection Regulation (GDPR):

  • Your consent.
  • The performance of a contract between you and the Site.
  • Compliance with legal obligations.
  • Protection of vital interests.
  • Tasks carried out in the public interest.
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion, subject to applicable legal obligations.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, where such processing produces legal effects or similarly significant impacts.

We do not engage in fully automated decision-making that has a legal or significant effect on customers. Limited automated systems may be used for fraud prevention and transaction security.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access, correct, update, erase, or port your Personal Information. To exercise these rights, please contact us at [email protected].

CCPA

If you are a resident of California, you have the right to request access to, correction of, or deletion of the Personal Information we hold about you. To exercise these rights, please contact us using the same email address.

Do Not Track

Please note that we do not alter our data collection and usage practices in response to “Do Not Track” signals, as there is no consistent industry standard for responding to such signals.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Information

If you have questions about this Privacy Policy or wish to make a complaint, please contact us by email at [email protected].

Julie B. Hammond
2249 Valley Lane Austin
TX 78723 USA

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

For dispute resolution procedures, please refer to our Terms of Service.